How much will my cake cost? We believe in complete pricing transparency and make our pricing readily available on our Wedding Cake Pricing page. All cakes start with a base price and fluctuate based on your cake design, delivery, and cake stand rental.
How far in advance will you begin making my cake? We start making your cake the week of your wedding.
How far in advance will you begin making my cupcakes? We start making cupcakes within 48 hours of the event because they have a tendency to dry out faster than a traditional Wedding cake.
Is any part of the cake made in advance and frozen prior to or after decorating? No, we never freeze any part of your cake.
Do you make your own icing or use “store-bought” icing? We make our icing in-house using only three ingredients… Butter, Powdered Sugar, and a touch of Lemon Juice.
Can I have a “Bright White” Cake? Our buttercream icing uses only butter, powdered sugar, and lemon juice… this creates an off-white appearance and is not pure white. If a pure white cake is required it is your responsibility to make us aware of during the cake tasting.
How many weddings per day do you schedule? We have a “four cakes a day” limit in order to ensure every cake gets the attention it deserves and is delivered on time.
How much is the Wedding Cake delivery charge? We are the only bakery offering FREE Wedding Cake deliveries for qualifying cakes within Charlotte and deliveries outside of Charlotte begin at $50.
Is there an additional fee for delivering on a Friday or Sunday? No, we don’t believe in charging extra because your Wedding day isn’t on a Saturday.
How much is the cake deposit? Most bakers require a non-refundable 50% deposit… we have a refundable $50 deposit to ensure your event day is secure.
When is the final payment due? Your final payment will be due one week from your event.
How many people can I bring to a Cake Tasting? Our cake tastings are typically set up for two but extra chairs and plates are available to accommodate additional family members.
What if I don’t see a cake that I want in your Image Gallery? We specialize in creating the cake that you want… not what we want. Feel free to bring in your own pictures/sketches or email us your pins from Pinterest and any saved images from a Google search.
I don’t see my favorite flavor on your list, can you still make it? Absolutely, there are way too many flavors available to list them all on our site. If there’s a family recipe you want to be used, a custom flavor you want to be created, or just something we missed feel free to shoot us an email and we can create it for you.
How long have you been in business? We’re definitely “the new guys” in Charlotte. We’ve officially been in business since 2011 (I’ve been baking since I was 13) and our client list has grown exponentially every year.
What are your operating hours? We are by appointment only.
Do you offer dummy cakes or fake layers? Yes
Do you offer “kitchen cake”? Yes we do, a kitchen cake is an undecorated sheet cake that tastes exactly like your wedding cake.
Can you work with special dietary restrictions? We can accommodate a special request for allergies, organic ingredients, sugar-free, gluten-free, etc. There will be an additional fee based on your specific needs but its based on the price difference in the ingredients. In other words, if you want us to use all organic butter for the icing and organic butter cost $1 more than regular butter… we just add the additional $1 to the price to cover the additional cost. We know having dietary restrictions can cause enough stress and we don’t want to add to that by taking advantage of it and charging higher prices.
Will your prices vary throughout the year? No, our prices stay the same throughout the year.
What is your refund/cancellation policy? In the event of a cancellation, your payment is fully refundable up to 60 days prior to the scheduled event date and will be issued within 14 days of event cancellation notice. If your event is canceled between 59 – 30 days prior to the scheduled event date a 50% refund will be issued within 14 days of event cancellation notice. There are no refunds applicable for event cancellations within 29 days of the scheduled event date.
Can I change my mind on flavors, fillings, or design at the last minute? Everything with your order can be changed up to one week. Just keep in mind that a new design might alter the price depending on the difficulty of the new design. Any changes that increase your order may result in an increase in your final balance. Any changes to your order that decrease your order will be capped at a $100 return value.
Will you use food colorings in my cake? If you request a specialty color/flavor then food colorings may be required, otherwise, there are no food colorings used in Wedding Cakes.
How do I pay for my cake? We accept all major credit cards via square, as well as cash, personal check, or we can send you an invoice via email. Its really up to you 🙂